Thank you for choosing Fortax for your tax preparation needs. We strive to provide you with excellent service and ensure your satisfaction. Please read this refund policy carefully before using our services.
Thank you for choosing Fortax for your tax preparation needs. We strive to provide you with excellent service and ensure your satisfaction. Please read this refund policy carefully before using our services.
Refund Eligibility
1.1 Fortax offers refunds under the following circumstances:
– Overpayment: If you have been charged more than the agreed-upon amount for our services.
– Duplicate Payment: In case of accidental duplicate payments for the same service.
1.2 Fortax does not provide refunds in the following situations:
– Inaccurate or Incomplete Information: If you provide inaccurate or incomplete information leading to errors in the tax preparation process.
– Client Error: If errors or discrepancies arise due to client actions or omissions during the tax preparation process.
– Change of Circumstances: Refunds will not be issued due to changes in personal circumstances after the service has been initiated.
**2. Refund Request Process**
2.1 To request a refund, you must contact our customer support team within 15 days of the completion of the service.
2.2 All refund requests must be submitted in writing, providing detailed information about the reason for the refund.
2.3 Fortax reserves the right to request additional information or documentation to process the refund request.
**3. Refund Processing**
3.1 Once your refund request is received, Fortax will review the request within 15 business days.
3.2 If the refund is approved, Fortax will process the refund using the original method of payment.
3.3 Refunds may take up to 10 business days to reflect in your account, depending on your financial institution.
**4. Contact Information**
If you have any questions or concerns about this refund policy, please contact us at:
Fortax Customer Support
Email : support@fortax.in
Contact Number: +91-9450121947
Address: 539 Vaibhav Complex Indira Nagar
Lucknow 226016, U.P India
Thank you for choosing Fortax. We appreciate the opportunity to assist you with your tax preparation needs.
